HELP

We thank you for your patience during this peak period, where you might experience longer wait times at lounges than expected or your entry may be restricted.
Click here for more info

Other Questions

I have a complaint - who do I contact?

If any of the products or services we provide have not met your standards, raise a complaint with us by, web form, email or phone. Click here for details: H...

Where can I find the Priority Pass Mobile App?

Download the revamped app to help you find and access lounges, navigate airports, manage your account and much more. You can find it in the Apple App Store ...

Is my personal data secure?

Yes. Your data is protected by SSL security and we are fully Payment Card Industry (PCI) compliant. Please find our full privacy notice HERE.