You can receive a full refund if you cancel your Fast Track booking at least 48 hours prior to the travel date specified in your booking confirmation email....

a. No-show: If you make a Fast Track booking but don’t use the Fast Track Lane, you will not be eligible for a refund. Unused bookings are non-refundable. ...

After making a booking, a confirmation screen will appear indicating that your booking is being processed.  You will receive an email confirming whether the...

Upon cancelling a booking, a cancellation screen will appear, and you will receive a cancellation email. If you don’t find the email in your inbox, please c...

If the "Book" button is not visible, it could be due to caching on your device. While the "Book" button is typically available to all Pr...

The cost to book Fast Track varies. You will be informed of the price when you book a specific Fast Track service.

Fast track services are available in three forms: Dedicated Fast Track Lane: A separate security lane exclusively for Fast Track users.  Skip the Queue F...

No, Fast Track bookings cannot be amended. If you need to change your booking, you must cancel it and create a new booking. Standard cancellation policies w...

Yes, you can make a booking for yourself and others in your travelling party. During the booking process, you will be able to specify the number of travelle...

Your Fast Track service can be redeemed at the specific airport and terminal where the booking was made. You will need to present your QR code or voucher at...