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We thank you for your patience during this peak period, where you might experience longer wait times at lounges than expected or your entry may be restricted.
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How do I log in to the mobile app or website?

Website: 

There are two options for logging onto the website

  • username and password (you will only have a username if you have already registered your online account)
  • membership number and password 


Mobile app: 

  • username and password (you will only have a username if you have already registered your online account) 


See related question - Where can I find my username and password?

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