If you have registered your online account with us, you will find your membership number, and your expiry date, on your Digital Membership Card. This inform...

We'd be delighted to help you renew your membership. Just get in touch with our Membership Services Team and we will be happy to help.

We’d be sorry to see you go, but if you really do need to cancel your membership, please get in touch with our Membership Services Team if you purchased dir...

Your physical card can take 3 days to produce and dispatch. The time it takes to reach you depends on which country you live in, click HERE to find the time...

You don't need to activate your card and can start using it as soon as you receive it. We do encourage you to activate your online account with us so t...

Report any lost, stolen or damaged card to your Membership Services Team and we will be happy to help.  In the meantime, you can use your Digital Membershi...

If you have joined us directly then your membership pack will be dispatched within three business days of receipt of your membership fee. The time it takes ...

Details of your visit entitlement are within the Account section on the app or the My Priority Pass section on the website.  Need help logging in to your o...

Members who have access to the Digital Membership Card can find it in the Card section of the App or the My Priority Pass on the web. Save as an image or do...