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Can airport fast track bookings be cancelled and/or refunded?
Airport fast track bookings are non-cancellable, non-refundable and cannot be amended once confirmed. We recommend members confirm their travel plans before booking to ensure they’re able to use the service. For more information, visit the conditions of use.
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- Is airport fast track compliant with accessibility regulations and suitable for members requiring additional assistance?
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- What is airport fast track?
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- Is airport fast track available for both departures and arrivals?
- Can members use their entitlements to book airport fast track?
- How far in advance can airport fast track be booked?
- What’s the latest members can book?
- Where do members go to access fast track at the airport?
- Can members purchase airport fast track at the airport directly?
- How do members book airport fast track?
- How much does it cost to book airport fast track?
- What payment methods are accepted?
- How does a member know if a booking has been confirmed?
- What should a member do if they lose/can’t find their confirmation email with the QR code?
- Will a member be charged before redeeming their airport fast track pass?
- Can airport fast track bookings be made for others?
- Will members receive one pass for their entire group, or will each traveller need their own?