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What happens if a member arrives outside of their booked time slot?
We recommend arriving during your selected time slot (typically 3 hours before departure), but you can still use the airport fast track lane if you arrive earlier or later. However, depending on the airport operator’s rules, you may be asked to leave the airport fast track lane and rejoin the standard queue if you arrive outside your scheduled slot.
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- Is airport fast track compliant with accessibility regulations and suitable for members requiring additional assistance?
- What should I do if I encounter issues at the airport?
- Can airport fast track bookings be cancelled and/or refunded?
- Can airport fast track bookings be amended?
- Will members receive one pass for their entire group, or will each traveller need their own?
- What is airport fast track?
- Is airport fast track available at all airports?
- Is airport fast track available for both departures and arrivals?
- Can members use their entitlements to book airport fast track?
- How far in advance can airport fast track be booked?
- What’s the latest members can book?
- Can members purchase airport fast track at the airport directly?
- How do members book airport fast track?
- How much does it cost to book airport fast track?
- What payment methods are accepted?
- How does a member know if a booking has been confirmed?
- What should a member do if they lose/can’t find their confirmation email with the QR code?
- Will a member be charged before redeeming their airport fast track pass?
- Can airport fast track bookings be made for others?
- Where do members go to access fast track at the airport?
- What should a member do if they do not have a QR code on their booking confirmation?
- How are bookings verified at the airport?
- What should a member do if the airport fast track lane is closed?
- What happens if a member misses or does not use their airport fast track booking?