Lounge Pre-Book

Full refunds apply when you cancel 48 hours or more before arrival, based on the time shown in your confirmation email. Refunds are processed within 10 days...

We recommend booking 1-3 months before you travel, as pre-book spaces sell out weeks ahead during peak periods. If there’s no availability, try other lou...

You can amend your booking as many times as needed. Please note that cancellations are not allowed within 48 hours of the arrival time, including bookings m...

You can access lounges without pre-booking. However, we recommend pre-booking during busy periods to guarantee entry and avoid missing out.

Pre-book slots usually open around 3 months before your visit. Availability varies by lounge, so booking as early as possible is recommended.

Yes, you can pre-book for yourself and up to 4 guests. Be sure to check the lounge information for any guest restrictions. Infants under 2 are included f...

Log in to your Priority Pass account via the app or website. Find your lounge and select “Pre-book” (if available), then enter your flight and payment detai...

After you book, you’ll see a screen confirming that your booking is being processed. You’ll also receive an email confirming whether it’s accepted or declin...

The pre-booking fee varies and is shown when you book a lounge. For some members, including eligible American Express UK cardholders, pre-booking may be inc...

Pre-book is available only to Priority Pass Members. The pre-booking fee is charged on top of your usual lounge visit entitlement.

To change your booking, use the “Amend Booking” link in your confirmation email. Log in to the website or app to update the date, arrival time, or number of...

You can change your flight date, arrival time, and number of guests. Adding guests requires an extra payment. If you reduce the number of guests, you’ll rec...

After you amend your booking, you’ll see a confirmation screen with the updated details. You’ll also receive an email confirming whether the change was acce...

After you cancel a booking, you’ll see a confirmation screen and receive a cancellation email. If you don’t see the email, please check your spam or junk fo...

All payment cards are accepted in addition to Apple Pay, Google Pay, Klarna, WeChat, PayPal, and Alipay.

Not all lounges offer pre-booking, which may be why you don’t see the “Pre-book” button. If it’s available for that lounge, logging out and back in can refr...

Booking amendments may occasionally fail if lounge availability changes during the process. If this happens, you’re welcome to try again later. Your orig...

Infants under the age of 2 can be added to your pre-booking at no extra cost, but must be included in your pre-booking details.

Only the pre-booking is charged at the time of reservation. Visit charges are applied when you visit the lounge. If your pre-booking is declined, you’ll be ...

Pre-book lets you reserve lounge access at selected Priority Pass locations.