Lounge Pre-Book

What is pre-book?

Pre-book is a lounge access option that lets you reserve lounge visits in advance at select Priority Pass locations.

Is my Priority Pass membership a requirement for accessing lounges that offer the pre-booking option?

This pre-booking option is exclusively offered to Priority Pass members. Please note that in addition to your entitlement a pre-booking fee will be applied ...

Can I acccess a lounge without pre-booking?

You can access our lounges without pre-booking. However, we recommend pre-booking, especially during busy travel periods, to guarantee your access and avoid...

How do I pre-book a lounge?

Log in to your Priority Pass account via the app or online.  Search for the lounge you plan to visit and if available to pre-book you can click on the  ...

Can I also pre-book my guests?

Yes, you can pre-book for yourself and up to four additional guests. We recommend you check the Lounge Information for any guest access limitations. Please...

Is it possible to modify my reservation?

If you want to make changes to your booking, click on the 'Amend Booking' button in your booking confirmation email. You will be asked to log in to ...

What I can change in my booking?

If you want to make changes to your booking, click on the 'Amend Booking' button in your booking confirmation email. You will be asked to log in to ...

How many times I can amend my booking?

You can amend your booking as many times as needed. Please note that bookings cannot be cancelled within 48 hours of booking arrival time, including new boo...

How do I know if my booking has been amended?

Once you've amended your booking, you will see a confirmation screen with your updated booking details. You will be sent email confirming whether your a...

Why has my booking amendment been declined?

Occasionally your request to amend your booking may be unsuccessful. This may be because during the amendment process, capacity for the lounge changed and w...