Lounge Pre-Book

Log in to your Priority Pass account via the app or online. Search for the lounge you plan to visit and if available to pre-book you can click on the 'pre...

All payment cards are accepted in addition to Apple Pay, Google Pay, Klarna, WeChat, PayPal and Alipay.

Once you've cancelled a booking with us, you will see a cancellation screen and receive a cancellation email. If you cannot find the cancellation in your in...

Once you've made a booking with us, you will see a confirmation screen that your booking is being processed. You will be sent an email to confirm if the boo...

You can modify your flight date, time of arrival , and the number of guests in your booking. If you increase the number of guests, an additional payment wil...

Yes, the full payment will be taken at the time of making a booking request. If your request is declined you will receive a full refund.

You can amend your booking as many times as needed. Please note that bookings cannot be cancelled within 48 hours of booking arrival time, including new boo...

Once you've amended your booking, you will see a confirmation screen with your updated booking details. You will be sent email confirming whether your amend...

You can receive a full refund if you cancel your pre-booked lounge visit at least 48 hours prior to the arrival time specified in your booking confirmation ...

Occasionally your request to amend your booking may be unsuccessful. This may be because during the amendment process, capacity for the lounge changed and w...

Pre-book is a lounge access option that lets you reserve lounge visits in advance at select Priority Pass locations.

If the "Pre-book" button is not visible, it could be due to caching on your device. Although "Pre-book" access is typically available to all Priority Pass u...

Pre-booking fee varies, you will be advised the cost when you pre-book the respective lounge. This is an additonal charge and is separate from your entitlem...

Infants under the age of 2 can be included in your pre-booking at no extra cost.

Yes, you can pre-book for yourself and up to four additional guests. We recommend you check the Lounge Information for any guest access limitations. Plea...

If you want to make changes to your booking, click on the 'Amend Booking' button in your booking confirmation email. You will be asked to log in to the Prio...

You can access our lounges without pre-booking. However, we recommend pre-booking, especially during busy travel periods, to guarantee your access and avoid...

This pre-booking option is exclusively offered to Priority Pass members. Please note that in addition to your entitlement a pre-booking fee will be applied ...