Fast Track

How do I book Fast Track?

To book the Fast Track service, log in to your Priority Pass account. Search for the airport you’re departing from to check if Fast Track is available befor...

What might be causing the "Fast Track" button to be invisible?

If the "Fast Track" button is not visible, it could be due to caching on your device. Although Fast Track access is typically available to all Pri...

Is Fast Track available at all airports?

Fast Track is currently available at a limited number of airports with more locations coming soon. To check availability search for your departing airport i...

Can I use my entitlements to book a Fast Track voucher?

No, it is not currently possible to use your entitlements to make a Fast Track booking.

What should I do if I lose/ can’t find my confirmation email with the QR code?

If you lose/ can’t find the email containing the QR code, first check your spam or junk folder. If you still cannot find it, contact our call centre.

Will I receive one Fast Track voucher for my entire group, or will each traveller need a separate one?

The number of Fast Track vouchers you book will be specified in your confirmation email and will correspond to the correct number of travellers.

Can I purchase Fast Track access at the airport directly?

No, it is not possible to purchase Fast Track access at the airport directly. All Fast Track bookings must be made through the Priority Pass app at least 12...

How far in advance do I need to book Fast Track?

You can make a Fast Track booking up to 3 months before your airport arrival and no less than 12 hours in advance. However, we recommend booking at least 24...

What payment methods are accepted?

All payment cards are accepted in addition to Apple Pay, Google Pay, Klarna, WeChat, PayPal and Alipay.

Will I be charged before redeeming my Fast Track Voucher?

Yes, full payment will be required at the time of making a booking request. If your request is declined, you will receive a full refund.