Where can I find my membership information?
How do I renew my Priority Pass membership?
How do I cancel my membership?
How long does it take to get my membership card?
Do I need to activate my membership card?
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Can I use a lounge immediately after joining?
Where can I find Lounge locations ?
Can I take guests into a lounge?
Why have I been refused access to a lounge?
Can I access a lounge without my membership card?
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How do I log in to the mobile app or website?
How do I update my personal details online?
Where can I find out my username or password?
Why am I being asked to activate when I've already joined?
Why do I need a validation code to register?
Payments and Receipts
What payment methods do you accept?
How do I settle outstanding fees on my account?
How do I get a receipt for my membership fee?
How do I get a receipt for a lounge visit?
How do I apply for a Priority Pass membership?
What plans are available?
Do you have a family membership option?
What are the main benefits of being a Priority Pass Member?
I have a complaint - who do I contact?
Where can I find the Priority Pass Mobile App?
Is my personal data secure?